Cancellation Policy (World Vision Trips)
1a Notice of cancellation must be made in writing to World Vision Singapore
1b Upon cancellation you will be liable to pay a fee to cover the unrecoverable cost & expenses incurred by us in the terms of the schedule set out hereunder.
1c All Cancellation policies are valid as of January 2023 and are subject to change. The final policy will be confirmed at the time of reservation.
1d No refund will be made with respect to accommodation, meals, transport or any other services included in the in-country cost but not utilized, either in part or full, cancels or otherwise varied arrangements after the commencement of the trip.
No. of days prior to departure
More than 30 days
30 days and less to the day of departure
Cancellation fee
30% of the trip cost
50% of the trip cost
We will try our best to match you with another tripper of the same gender and similar age. However, there are times where odd numbers may occur and if we may be unable to match you with another tripper to share a room. In such instances, you may be asked to take a Single room (with small top-up fee).
Should the sign-up not meet the minimum number of trippers of 10 pax, the trip will not be able to proceed and will be cancelled. Trippers will be refunded the trip cost (excluding flights) in full.
Should there be any force majeure event in the country we are visiting that prevents World Vision from going ahead with the trip, trippers will be refunded the trip cost (excluding flights) in full.
Thank you for your interest in joining our trips!
Opportunities to witness the work, progress and impact that our programmes have for our beneficiaries
To explain it briefly, trips are opportunities for our supporters to experience and witness the work, progress and impact of our programmes that are implemented by our field staff. It is also a chance to appreciate the differences our work has made to the communities (our beneficiaries) and understand how the impact could be sustained even beyond our programme period!
You will be visiting areas where you will interact with the poorest and most vulnerable people in the community. These communities that you visit are not usually open to public or tourists.
On top of that, you will also witness how the lives of children, and those in the community have been positively impacted by our programmes - through the means of our 5 pillars: Health & Nutrition, Education, Livelihood, Child Protection, Water Sanitation & Hygiene.
Opportunities for Sponsors to meet their sponsored children
Another highlight of the trips is for sponsors to finally meet up with their sponsored child! Sponsors will get to spend about half a day of quality time with their sponsored child; there will be translators attached to the sponsor, so do not worry about language barriers!
Immerse into the community through community visits
On top of that, you will be visiting some households and schools (subjected to the security policies of the locations), alongside key projects of the area. There will be opportunities for you to interact with the locals as well as the children of the community. Most times, where possible, we do arrange for hands-on activities for our sponsors to experience and immerse themselves into the cultural livelihood of the community.
No, there are no prerequisites. However, we do encourage you to consider sponsoring a child so that when you join us on the trip, you can fully experience the joy of meeting a child whom you are making a difference to.
The in-country cost covers all meals, transport and accommodation. It does not include air fare, personal expenses or additional expenses on gifts for the children and community you will be meeting.
We understand that some sponsors may like to extend their stay or arrive earlier for personal sight-seeing and travel opportunities. Others may also have preferred airlines. Hence we extend the flexibility of allowing sponsors to book your own air-tickets to accommodate these preferences. We will provide details on the meet-up time and location if you are arriving earlier. We will also inform you about the recommended flight - that is the flight that the Trip Leader, who is a World Vision staff, will be taking.
We encourage you to book flights that allow changes in view of unforeseen circumstances which may lead to us having to change the trip dates or cancel the trip entirely. Most of the time, such changes stem from security matters arising from the political instability of the country. While it does not happen frequently but it does and has happened for some of our trips before.
Under these circumstances, we do apologize that we will not be able to provide any compensation for flight cancellation penalties incurred due to the airline's policies. Hence, we strongly encourage that you purchase airfares that accommodates changes.
The trip is 5 days because we take into consideration the travelling time needed to travel between places. These places are usually remote, inaccessible and sometimes far apart from each other.
On the trips, we will be sharing with you how your contributions have impacted the life of your sponsored child and their community. We will have opportunities for you to interact with your sponsored child as well as visits to several project areas supported by World Vision.
